Your Privacy Is Our Priority

01 Introduction and Scope

7abd ("we", "our", or "platform") operates an online betting and casino service for users in Bangladesh. This privacy policy ("policy") describes how we collect, use, disclose, and protect your personal information when you visit our website 7abd.cam, register an account, or use any of our services.

By using our services you accept the terms of this policy. If you do not agree with this policy, please refrain from using our platform. This policy should be read together with our Terms and Conditions.

This privacy policy applies only to individuals aged 21 or older, as all services on 7abd are for adults only.

02 What Information We Collect

7abd collects your information in several ways. The details are described below:

2.1 Information You Provide

When you create an account or use our services, we may collect the following personal information:

• Full name, date of birth, and national identity card number (for age verification)
• Email address and mobile number (for communication)
• Residential address and postcode
• Payment information — such as bKash, Nagad, Rocket, Upay, or bank account details
• Documents submitted for identity verification (passport, NID, etc.)
• The content of your communications with us via live chat or email

2.2 Automatically Collected Information

When you access our website, certain information may be collected automatically, including:

• IP address and device type
• Browser version and operating system
• Data collected through cookies and web beacons
• Page visits, click patterns, and session duration
• Referral source (which page you came from to reach our site)

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may receive information from legal identity verification agencies or payment processors.

03 Purpose of Data Use

7abd uses your personal information for the following legitimate purposes:

• Creating, verifying, and managing accounts
• Processing financial transactions — deposits and withdrawals
• Completing age verification and KYC (Know Your Customer) processes
• Preventing fraud, money laundering, and other unlawful activities
• Providing a personalised gaming experience and relevant promotions
• Providing 24/7 customer support in Bengali
• Enforcing responsible gaming policies
• Meeting legal obligations
• Maintaining platform security and technical performance
• Conducting analysis to improve service quality

We never sell your personal information to advertising third parties.

04 Cookies and Tracking Technologies

The 7abd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required for the core functions of the platform (login sessions, security).
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to understand how users interact with our site.
• Performance Cookies: Help monitor site speed and performance.

4.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling essential cookies may cause some platform functions to stop working properly.

05 Data Disclosure and Sharing

7abd may share your personal information with third parties only in the following limited circumstances:

5.1 Service Providers

Payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and data storage and security service providers receive only the information necessary to carry out their specific responsibilities. All such parties operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be legally required to disclose your information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases we always provide only the minimum information necessary.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such circumstances we will notify you in advance.

5.4 What We Do Not Do

• We do not sell your personal information to any advertiser.
• We do not share your information with unrelated third parties.
• We do not provide information for marketing purposes without your consent.

06 Data Security Measures

7abd follows industry-standard technologies and practices to protect your personal information.

• SSL Encryption: All data transmission on our website is encrypted using SSL (Secure Socket Layer) technology.
• Database Encryption: Stored sensitive information is kept in an encrypted state.
• Access Controls: Only authorised staff can access your information, and they are bound by confidentiality obligations.
• Security Audits: Regular system security assessments and vulnerability tests are conducted.
• Two-Factor Authentication: An additional layer of security is maintained for account access.
• Incident Response: In the event of a data breach, we act promptly and notify users where applicable.

No method of information technology is 100% secure. We therefore ask you to keep your account password private and to log out after using an unfamiliar device.

07 Data Retention Period

7abd retains your personal information only for as long as necessary or legally required.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Financial transaction records are retained for a minimum of five years after account closure, as this is a legal obligation.
• Identity Verification Documents: Retained for up to five years after the last transaction.
• Marketing Consent: Information used for marketing purposes is deleted promptly after you withdraw your consent.
• Log Files and Analytics Data: Generally retained for up to 12 months.

08 Your Rights

As a user of the 7abd platform, you have the following rights in relation to your personal information:

8.1 Right of Access

You may request a copy of the personal information we hold about you. We typically fulfil this request within 30 working days.

8.2 Right to Rectification

If your personal information is inaccurate or incomplete, you can contact us to have it corrected.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

8.5 Right to Withdraw from Marketing

You may opt out of marketing communications at any time. To do so, contact our support team or use the unsubscribe link in any email.

To exercise any of the above rights, send an email to [email protected] or contact us via our 24/7 live chat.

09 Protection of Minors

7abd's services are for individuals aged 21 or older only. We do not knowingly collect or retain information from minors. Age verification is mandatory during the registration process.

If we become aware that a minor's information has been collected inadvertently, we will immediately close that account and delete the relevant data. If a parent or guardian believes their child is using our platform, please contact us at [email protected].

10 International Data Transfers

Our servers and data processors may be located in various countries. When your information is transferred outside Bangladesh, we ensure that appropriate data protection measures are in place.

For international transfers we apply proven encryption methods and strict data processing agreements to keep your information secure.

11 Policy Changes

7abd may update this privacy policy from time to time. If significant changes are made, we will notify you in the following ways:

• By displaying a special notice on the website
• By sending a notification to your registered email
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after a revised policy is published will be considered acceptance of the new policy. We recommend that you visit this page regularly.

12 Responsible Gaming and Privacy

7abd places the highest importance on responsible gaming. We may monitor information relating to your gaming activity for your safety. If an unusual betting pattern is detected for any user, we actively provide assistance.

For more information about responsible gaming, visit our Responsible Gaming page.